7 Maintaining Consumer Tips

In an effort to determine the business forward or no effort was seen from several factors, one of whom is from the consumer. Enterprises can be said to forward even if it has developed numerous consumer.
The following is an article that I would like to keep writing about consumer tips I get from my sources that is Krishna

There are 2 things that can not be separated in operations, ie the seller and buyer to each other interact. Whatever type of business that we run both in services and trade can not be separated from the two earlier elements.

There is a saying that the consumer is king. Proverb that I think is still relevant to current conditions or even universal. Seller will not be able to sell if there were no consumers, consumer vice versa will not be able to meet all keperluannya if there are no sellers.

I think the effort to maintain consumer is far more difficult than getting new customers. Each business activity will everyone competing to retain customers with a variety of ways so that the consumer does not move to another customer. Treat the consumer as king over many perceived by companies engaged in services. Let us see how a bank, the bank that one with the other banks competing to provide services to its customers with the best. Start with the entrance opened, saying good morning pa .. bu, a friendly face smiling officer until things offer other assistance. Then we see also how a company car dealership providing service, starting with the entrance be opened with a friendly face of customer service, given various explanations about a product that he sold, giving congratulations to diantarkannya back to the exit while the consumer home. Such tricks of how they attempt to win the hearts of the customers can become partners. If you want to survive, it's demands.

I have the experience which might be of benefit to you how to retain customers. Look, I have a small business run from home since the beginning of the year 2001 computer rental and services in the field of typing and then I developed by adding the types of businesses such as cafes, computer courses and computer services. I am a small business scale is still alive until now because I apply the concept of the trivial, "Giving Consumers Make the Best Service."

For those of you who have the same business as me or any business that you run the center, there is a simple way how to retain customers in order to always give money to us. These are tips for you:

1. Greet customers properly. The point is, when consumers
come to where we are, welcome you with a smile, wherever possible
selamet say morning or afternoon .. bu pa. The first point we have
get a sense of a "friendly".

2. Ask what needs. We must pro-actively ask first
advance what the consumer needs by saying "there's nothing to me
help you? ".

3. Provide the best quality. Every product that we give must be the best.
Never we provide to consumers the origin absently. This
will create a bad impression for the customers of our products
sale.

4. Give a fair price. In the highly competitive price of a
products or services are critical. To buy something
consumers usually opt to choose a place which is cheaper. Give
them with a reasonable price but still accompanied by good quality,
basanya consumers will always return to our place.

5. Keep promises. Strive every promise we give to consumers
to always keep. Never make promises to us
consumers if we can not fulfill. Do not Avoid
until the consumer back and forth to the place where we not only because it promises
s Word to us, time and money have they wasted because of our promises
inappropriate. Consumers will be disappointed and move to another place. Edge-
the loss of our own end, the consumer loses.

6. Create a family. At the moment we are providing services,
do not tend to focus on the final sale only. I mean,
during the process of service delivery took place, we should not be
monotonous. Involve them in a chat that light-light,
for example asking the residence or can also inquire about
their families. This is intended to create relationships.

7. Create a psychological bond. This can be done if we can
creating a familial bond with the consumer. To create
I do spiritual bond by giving speech on
certain moments monen, eg birthday congratulations, congratulations
holidays and so forth. Quite a way to send sms. These tips enough
powerful because consumers feel cared for. Now if the spiritual bond
already formed is difficult for consumers to move to another place.

Seven tips that I do for the sake of retaining the customer. This concept because I have always maintained the principle that customer is my business life. Very simple but the result was good enough for a small business can survive until now despite the economic crisis struck. Well how about you?, Goods times have a better experience than from me, let's share experiences